Pragmatic, Accessible and Competent
Through a close interaction with its Customers, Brivio & Viganò develops long-standing and strategic collaborations over time to offer an improved level of service which goes beyond the simple transport of products. In this regard the competitive advantages which have led to the Company becoming a solid corporate identity and a leader in its sector are:
Dedicated customer service
Service levels that are constantly monitored, according to specific KPI that are agreed with Customers
Track & Tracing Service and sending of DDT, with reporting of any anomalies
Reliability in deliveries, guaranteed by a structured and shared 2/week logistics plan for retail outlets and a 6/week logistics plan for distribution centres
High level of flexibility ensured by a consolidated network and a fleet of company owned vehicles that is constantly renewed and technologically advanced
Availability of spaces and resources to ensure that the provision of the service in all periods of the year, including holidays and seasonal peaks
Prompt management of the needs and specific requests of Customers
Meticulous management of staff, that is employed in accordance with the national bargaining agreements for the Logistics, Goods Transportation and Deliveries sector
